THE BOLD & THE BEAUTIFUL Star Heather Tom Responds to Internet Haters — Read Her Passionate Words!

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John Paschal/jpistudios.com

Soap fans are a notoriously vocal group, and when things got ugly on Twitter recently, THE BOLD & THE BEAUTIFUL’s Heather Tom (Katie) fired back!

After the twitter account BBPolls posted that Katie had been voted the least likable female character on the soap, Tom responded with a humorous reply, which clearly wasn't taken in the spirit in which it was intended.

Their response sparked comments from other B&B viewers who complained both about Katie the character and the actress who portrays her. Tom ultimately responded, “What I will say is I love 100% of you!”

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But the damage was done, and the online comments really struck a nerve with the Emmy winner. “Your hate for my character really hurts me,” she wrote. “I get that you don’t like Katie — that’s fine, you’re entitled to your opinion — but your comments are so personal.

“Why would you want me to lose my job?” she added. “That’s how I support my son — Do you just want me to feel bad?”

Then Tom apologized to her Twitter followers. “Sorry for the sob show,” she posted. “Feeling a little emotional this morning. Just don’t know why things have to be so mean-spirited. Makes me not want to post. People should remember that we read these things and I for one take my work really personally. You don’t have to like it, but words can hurt.”

B&B castmate Katherine Kelly Lang (Brooke) was quick to support her on-screen sister.

The internet often makes people feel they have the freedom to say whatever they like from behind a shield of anonymity. But as Tom reminds, at the end of the day, we're all real people with real feelings that can be hurt by insensitive and hateful comments.

For more on your favorite B&B stars, keep reading the CBS edition of Soaps In Depth magazine.